In the past few months alone, I have gone from version 4.35, to 4.36. Right now, they are on a witch hunt to find some Bozo who is (was?) unlocking their software upgrades for a flat fee, so they are forcing owners to go through endless updates as they tweak DesignEdge here and there, trying to create a world where no one can run or use Designedge on a PC without PlasmaCam's blessing. I've never seen a company that works so hard to put itself out of business.

And the plasmacam tech said he has had it happen. PS There is no way to check for an intermittent short from the factory under the plastic/rubber cover. I even offered to return my original wiring harness with not a mark on it, in pristine shape, to prove I was not trying to put anything over on them. When I called them about the harness they called me a liar and said I received it.Īfter spending about $12,000 and at age 70, I can not believe they did this to me for a $98 item!. Now two years later having never used the machine since the second time it blew up, I still have not received the wiring harness! The wiring harness costs $98 to buy but I never received it. I received my motors and a new controller but no wiring harness, it was all under warranty. And that to be on the safe side they would send me a new wiring harness. He told me I could have a intermittent short in the wiring harness. I asked the support person what would make it blow up twice. The second time it blew up I sent in the controller and motors. Total about $11,000 plus shipping and tax. The cost was about $8,000 plus $1,000 for Advanced Design Software Upgrade plus $1,000 Basic Height Control Plus $1,000 Full 3D Capability. It blew the controller twice within the first 24 hours of run time. I am 70 and I bought a new plasmacam a few years back for hobby use only.

Plasmacam designedge